job / senior financial systems support 4747

Senior Financial Systems Support - Glasgow

£Competitive Salary (DOE) + Benefits - Technology & Data
Ref: 4747 Date Posted: Monday 18 Nov 2019
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Senior Support Analyst required to join the Financial Systems team of a large professional services firm in Glasgow on a 12-month fixed-term contract.

As Senior Support Analyst, you will be responsible for providing first line of support for all financial applications, performing data maintenance activities and QA tasks to maintain system efficiency and integrity. Key responsibilities include:

  • Tracking service desk calls, ensuring they are completed to SLA’s and working closely with colleagues across the globe to ensure 24x7 cover
  • Performing daily reconciliations using System Reports to maintain data integrity; using SQL to investigate discrepancies
  • Closely monitoring system services and scheduled tasks using BizTalk and related integrations
  • Supporting global finance teams with system-related issues, providing trouble-shooting and training where required
  • Carrying out functional testing of application upgrades, deploying in line with change control policy
  • Helping with month-end and year-end closing tasks
  • Preparing comprehensive support documentation relating to global finance systems
  • Performing data management and assurance tasks for new data integrated from related systems
  • Provide mentoring and support to junior members of the team, acting as team lead during Manager absence

You will be an experienced application support analyst with a history of working with finance processes and systems. You will demonstrate excellent analytical and financial skills with an ability to understand client’s needs relating to finance and practice management systems. Advanced Excel skills and experience using SQL would be highly advantageous. Excellent communication and time management skills are a must.

£Excellent Salary (DOE) + Group Benefits. For more information please contact Lynsey Kerr on (0141) 530 4333 or