A new opportunity has arisen for an enthusiastic and service-minded IT Service Desk Analyst to join the technical function of this large professional services firm in Glasgow. This is a permanent role which has been created as a result of continued business growth and success.
You will be required to provide a professional IT Support service to the whole firm, including local, regional and international offices. This will include end to end management of all software and hardware incidents and service requests by providing support via phone and email, at client desk, remote, Audio Visual, desk phone, mobile device and floor walking - with tasks allocated on a defined rota.
Please note, hours of work will be 37.5 hours per week, 8.5 hours a day (including an hour for lunch) based on a rotating shift pattern between the hours of 7am and 6pm.
Essential skills and experience:
Please apply by sending your updated CV, if you would like to discuss this opportunity in more detail please contact Lynsey Kerr by email to firstname.lastname@example.org.