IT Service Desk Analyst (Weekend) required for our client, a Global Law Firm based in Glasgow on a permanent full-time basis.
Firstly, please make yourself familiar with the shift pattern before applying, 3 days per week, 12 hour shifts (Alternating shift pattern (rotates every 2 weeks) – Week 1 & 2 - Friday, Saturday, Sunday (Nights 8pm – 8am), Week 3 & 4 Saturday, Sunday, Monday (Days 8am – 8pm)
You will be required to provide a professional IT Support service to the whole firm. End to end management of all software and hardware incidents and service requests by providing remote, at desk, Audio Visual, desk phone, mobile device and floor walking support. Tasks will be allocated on a defined Rota, with duties such as remote support via the telephone, email, desk side support, and floor walking with project support tasks as required.
Essential skills and experience:
Apply by sending your updated CV, if you would like to discuss this opportunity in more detail contact Lynsey Kerr by emailing email@example.com