A new opportunity has arisen for an enthusiastic and service-minded IT Service Desk Analyst to join the technical function of this large professional services firm in Glasgow.
You will be required to provide a professional IT Support service to the whole firm, including local, regional and international offices. This will include end to end management of all software and hardware incidents and service requests by providing support via phone and email, at client desk, remote, Audio Visual, desk phone, mobile device and floor walking - with tasks allocated on a defined rota.
This is a back-shift role with core working hours of 2pm to 12am - Mon to Fri 8.5 hours a day (including an hour for break) based on a rotating shift pattern
Essential skills and experience:
Excellent Salary (DOE) + Benefits. Our client offers hybrid working arrangements, including WFH. Please apply by sending your updated CV to firstname.lastname@example.org.