job / debt advisor west central scotland glasgow 3845
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Debt Advisor - Glasgow

Accountancy
Ref: 3845 Date Posted: Monday 17 Sep 2018
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An opportunity has arisen within a global financial services organisation for an experienced Debt Solutions Sales Advisor to be based in their Glasgow operation.

Managing a number of inbound enquiries from individuals, this role will advise each person on various personal unsecured debt solutions offered by the firm.

Based within a team of 11, this role will involve:

  • Handling both inbound and outbound calls with individuals facing financial difficulties.
  • Quickly building rapport/trust with the individual.
  • Establishing individual’s financial circumstances.
  • Understanding whether they are eligible for the various debt solutions available and which would be most appropriate for them.
  • Gaining commitment in order for the firm to act on their behalf.
  • Completing the sale - taking prospective clients through the process from initial contact until a suitable arrangement is in place.

Skills and experience required:

  • Must have experience within the financial services sector.  You may have experience of the debt solutions market, although this is not essential as training will be provided.
  • Candidates must have telesales experience, working in a volume, fast paced environment and will be dynamic and target/goal oriented.
  • Experienced in managing a sales pipeline and in converting, negotiating and closing sales.
  • Can adapt to situations, possessing confident communication skills.
  • Ability to listen and quickly assess the circumstances of complex individual cases.
  • Team player and can work to own initiative.
  • Must be IT proficient and have the ability to quickly adapt to new bespoke IT systems.
  • Technical training in relation to the available and appropriate debt solutions will be provided.