job / business analyst change and business improvement 5445

Business Analyst - Change & Business Improvement - Glasgow

£competitive + Benefits - Technology & Data
Ref: 5445 Date Posted: Tuesday 28 Sep 2021
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Business Analyst required for the Change & Business improvement team of our Glasgow based global-corporate client on a 12-month fixed term contract. 

The Change & Business team is engaged in the delivery of a core part of the firm's strategic plan to help drive performance towards their 2023 goals, and in turn enable them to build and provide market leading services. This includes making organisation changes (including processes and changes to service delivery) which allows the firm to be able to respond to the changing demands of clients, evolving technology and market efficiency drives, and embrace different ways of working. This role will be working across a number of strategic projects managing the business analysis and engaging senior stakeholders.  Your responsibilities will include:

  • Lead requirements analysis, validation and verification, ensuring that requirement statements are complete, traceable and unambiguous.
  • Elicit requirements using interviews, workshops, use cases, scenarios and other techniques.
  • Undertake business analysis work in relation to specific projects.
  • Facilitate requirements prioritisation based on business value.
  • Ability to communicate (verbal and written) with business areas that rely on the information to define system requirements or processes.
  • Manage changes to requirements through effective use of change control processes and tools.
  • Develop Requirements Management Plans.
  • Gather and document business and functional/non-functional requirements.
  • Arrange and manage requirement reviews.
  • Identify business solutions.
  • Support the creation of business procedures and related user documentation.
  • Assist and contribute to project planning activities in developing project and change plans.
  • Identification of, and close liaison with, stakeholders to understand business needs.
  • Work collaboratively with the Change, Communications and Training teams.
  • Liaise with the workstream leads to ensure that the proposed outcomes, solutions, supporting systems, processes and plans fully support the business requirements.

About you...

  • Minimum of 5 years' experience as a Business Analyst with a proven track record of successful project delivery in a professional services firm or global services corporate
  • Extensive experience as a Business Analyst working on process mapping, requirements gathering, streamlining processes, and implementing process efficiencies within a professional services company.
  • Demonstrable experience of working on complex, large-scale business transformation
  • Analytical, thorough and effectively manages their own workload against deadlines
  • Strategic and can apply this to a wide range of business situations
  • Influential, with excellent stakeholder management skills.
  • Able to work collaboratively and effectively with teams remotely in a global context.
  • Tactful and diplomatic when in pressured situations.
  • Effective problem solving, planning and decision making skills in a complex environment.

Salary £competitive + Benefits.   Our client offers hybrid working arrangements allowing you to work from home the majority of the week (if desired).  For further information contact Stuart Ringland on (0141) 530 4333 or email