job / administrator 4756

Administrator - Glasgow

£19,100 - Professional Support
Ref: 4756 Date Posted: Thursday 12 Sep 2019
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An exciting opportunity has arisen within a leading vehicle management organisation in Glasgow. Due to growth this business is looking for an experienced Administrator to join their busy sales and service team.

This role will support the sales team with full administrative support - this is NOT a sales position.

Reporting to the Sales Support Team Leader, this role will involve:

  • Management of order to invoice process for allocated accounts
  • Raising customer order forms to be sent for sign-off
  • Ordering of vehicles
  • First updates provided to clients/partners on delivery timescales and regular updates provided during order process
  • Finance quotations secured
  • Finance paperwork generated and issued in timely manner to clients/partners
  • Arrange delivery of vehicles and monitor to ensure successful delivery
  • Complete pre-funding checklist on receipt of dealer invoice, delivery note, AFRL’s to confirm all details are correct
  • Request commission invoices
  • Send all completed paperwork to the Finance Company
  • Scan completed paperwork to inhouse system
  • Adept at using system and ensuring that the system is keep updated during the order to invoice process
  • Deal with ad hoc queries from customers, and provide information as required
  • Promptly and professionally receive all telephone calls (overspill from reception)
  • Support sales staff by developing an interest in orders, incoming calls and general business
  • Communicate professionally with sales staff and deliver solutions when issues arise

Skills and experience required:

  • Administration experience is essential in this role
  • Excellent communication skills, possess good customer service/client management skills
  • IT Proficient – Word, Excel and Outlook. Ability to navigate around multiple systems
  • Can work in a fast paced environment, and prioritise changing tasks quickly and efficiently